Based in West Midlands, Fine Tiling Cover Whole Of United Kingdom
Call Us For A FREE Competitive Quote On: 07870 500 469

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Frequently Asked Questions

We have some questions and answers below which may be usefull to you.
  • What is the payment process?
    You can pay by cash, bank transfer or by card. For small projects the payment will either will be as a whole or in two split payments. For large projects we provide documented breakdown of stages and payments. We work with a personal approach with our customers and we are quite flexible with payment stages.
  • Are your tradesman qualified and insured?
    Our staff are trained to NVQ Level 1 and 2 and registered with Construction Skills Certification Scheme. As some of the staff are currently training further, please ask us for an up to date list.
  • Do you dispose of the waste and rubbish?
    We clear away any rubbish and mess whilst we work. So that you or your neighbours are not inconvenienced, a skip will only be used if deemed absolutely necessary.
  • Can I contact you in an emergency?
    Our installer will introduce themselves by name and provide you with their contact details in case you need to contact them during your project.
  • Will my utilities or boiler be turned off?
    Our installer will give you advance notice if there is any need to temporarily suspend your water, gas or electricity, ensuring you have plenty of time to switch off your computer or empty your washing machine etc. Your boiler will always be turned off before work commences on your heating system. Our installer will make sure that everything is working again at the end of every day.
  • Will I have access to a toilet during installation?
    During the installation of your new bathroom, we will aim to leave you with at least one working toilet. If this is not possible, we will give you 24 hours notice so you can make alternative arrangements.
  • What happens if there is a leak after fitting?
    If you notice a leak, or any other problem after fitting, get in touch with us straight away and we will remedy the problem.
  • How will I know what you are doing?
    Before we start any work on your bathroom, you will receive a day by day breakdown of everything we are planning to do. As well as this, at the end of every day, our installer will let you know progress and the steps planned for the next day.

Get In Touch

We are here to help you with your enquiry please contact us or send a message through the form below!

Location

12 Magnolia Way, Stourbridge,
West Midlands, DY8 4AN
United Kingdom

Phone & Email

07870 500 469
info@finetiling.co.uk

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